Terms and conditions
|Travel Consortium Ticketing Service Fees for ITA (Independent Ticketing agents) – 2015.|
|SERVICE||SERVICE FEE (EXCL VAT)|
|Issueing of domestic ticket if reservation was made by ITA||R50.00|
|Issueing of domestic ticket if reservation was made by Travel Consortium consultant||R150.00|
|issueing of International ticket if reservation was made by ITA||R100.00|
|Issueing of International ticket if reservation was made by Travel Consortium consultant||R200.00|
|Re-issue of domestic ticket||R50.00|
|Re-issue of International ticket||R100.00|
|Revalidation of domestic ticket||R50.00|
|Revalidation of International ticket||R100.00|
|Refund of domestic ticket||R50.00|
|Refund of International ticket||R100.00|
|EMD for domestic reservation||R50.00|
|EMD for International reservation||R100.00|
|Car Hire for domestic reservation||R50.00|
|Car Hire for International reservation||R100.00|
|Accommodation for domestic reservation||R50.00|
|Accommodation for International reservation||R100.00|
|After hours fee||R350|
|a) Payment for the reservations must be immediate.|
|b) Company lodge card or passenger credit card must be accompanied by CCCF and|
|copy of the back and front of the credit card, prior to tickets being issued.|
|c) EFT payments – no tickets will be issued unless the money reflects in our bank account.|
|2. Service Fees|
|a) The service fees will be invoiced at the end of each month.|
|b) Payment for the service fees must be done within 5 working days of receiving the invoice.|
It is recorded that IATA and BSP issue their “AGENT BILLING ANALYSIS” between the 1st and 5th of every month. Only once the refund reflects on the “AGENT BILLING ANALYSIS” will the refund processing start.
All airline or BSP/IATA refunds will be released 30 days subsequent to the receipt of the BSP “AGENT BILLING ANALYSIS” unless additional complications arise in which instance the refund period could increase to 60 days. There will be additional service fees for the processing of refunds which amount will be at the discretion of Investor Travel and/or Travel Consortium.
No refunds will be released unless all the following are completed and/or adhered to:
- Refunds will only be done back to the card holder or traveler directly and not to any third party.
- Should the traveller authorise payment back to the agent a letter confirming this will be needed with the travellers signature, letterhead, copy of passport and banking details.
- Proof of banking account to be supplied and only a cancelled cheque or bank letter will be accepted.
- All discrepancies be resolved between the agent, client and Investor travel/Travel Consortium
Investor Travel website terms and conditions apply to Travel Consortium clients as well and can be obtained from www.investortravel.co.za